Frequently Asked Questions
Everything you need to know about shopping for fine estate and vintage jewelry at Wilson's.
How do you verify the authenticity of your estate jewelry?
Every piece in our collection undergoes a rigorous inspection by our GIA-certified gemologists. We verify metal purity, gemstone authenticity, and historical hallmarks to ensure every item is 100% authentic as described.
What is your shipping policy for high-value items?
We offer complimentary, fully insured shipping on all domestic orders. For your security, all packages require an adult signature upon delivery and are shipped via discreet packaging to protect your investment.
Do you offer resizing services for vintage rings?
Yes, we provide professional resizing for most rings. However, some antique settings or full eternity bands may have limitations. Please contact us before purchasing to confirm if a specific piece can be adjusted to your size.
What is your return policy?
We want you to love your jewelry. If you are not completely satisfied, we offer a 14-day return window for a full refund, provided the item is returned in its original, unaltered condition with all security tags intact.
Do pieces come with an appraisal for insurance purposes?
All items valued over $1,000 include a formal retail replacement appraisal. This document details the specifications of the piece and can be used to secure coverage with your insurance provider.
Can I see a piece in person before purchasing?
While we are primarily an online estate jeweler, we offer private viewings by appointment at our showroom. Please contact our concierge team to schedule a visit or to request additional high-resolution videos of any item.