Returns & Exchanges

At Wilson's Estate Jewelry, we want you to be completely satisfied with your unique acquisition; therefore, we offer a 14-day return period for a full refund on all authentic vintage and estate pieces. Items must be returned in their original, unaltered condition with all security tags and documentation intact.

1

Initiate Your Return

Contact our concierge team within 14 days of delivery to request a Return Authorization Number and a pre-paid insured shipping label.

2

Secure Packaging

Place the jewelry in its original presentation box and pack it securely inside a shipping carton along with all original grading reports and certifications.

3

Insured Shipping

Affix the provided shipping label to the package and drop it off at an authorized carrier location, ensuring the package is scanned for tracking.

4

Inspection and Refund

Once our gemologists verify the item's condition against our archival records, your refund will be processed to the original payment method within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing